As founders, you hear all the time that company culture needs to be a large focus of the CEO. Others go so far as to say the culture follows the executives. So what happens when HR alerts you to a situation where an employee experiences physical abuse? A lot of questions follow that. Most commonly:
- Who was the abuser?
- Where did it occur?
- What are your legal obligations?
And your employees stop feeling safe. They stop trusting you. Your culture is gone.Then you start seeing employee churn. People leave. New people come in, get word of what happened, and leave. Productivity stops, valuation goes down, and the company as a whole suffers.
Do your employees feel safe?This bears repeating. And not just physically. Psychologically do they feel safe? Can they make mistakes without worrying about consequences? Emotionally do they feel safe? Are they belittled or made to feel like their work doesn’t matter? Because happiness affects productivity.